Amen!!!!!!!! (sez me, who has been dealing with FrameMaker and Parallels crashing many times a day.)
Twitter's Tips for Making Software Engineers More Efficient - IEEE Spectrum: "Reducing the number of times tools break—even if each incident just causes an interruption of a minute or two—can bring about huge productivity improvements. Seibel explains that each interruption takes an engineer out of “flow,” and studies show that it typically takes 15 minutes to enter a flow state. "
'via Blog this'