The content of this blog is my personal opinion only. Although I am an employee - currently of Nvidia, in the past of other companies such as Iagination Technologies, MIPS, Intellectual Ventures, Intel, AMD, Motorola, and Gould - I reveal this only so that the reader may account for any possible bias I may have towards my employer's products. The statements I make here in no way represent my employer's position, nor am I authorized to speak on behalf of my employer. In fact, this posting may not even represent my personal opinion, since occasionally I play devil's advocate.

See http://docs.google.com/View?id=dcxddbtr_23cg5thdfj for photo credits.

Wednesday, July 15, 2009

Calendars and Phones

A friend just got an iPhone. Primary uses, apart from as a cell phone and music player: PDA stuff like calendaring.

Now she keeps her calendar on her iPhone. Both personal/family, and work related.

Her employer uses Outlook Exchange Calendaring. But they do not allow calendars to be synchronized with personal calendars outside of work. So my friend simply does not use the company calendar. She says that co-workers complain, when they arrange meetings with her that appear to be free on her company calendar, which is empty, but which she cannot make because of conflicts. But she says that is so much more important to her to be able to manage her personal and family life in the same place as her work meetings, that she is willing to put up with the loss of the shared work calendar.

Perhaps I should mention that she works, not exactly part-time, but very flexible hours. She is constantly managing family commitments, getting kids to events, as well as weekend and evening work assignments. Her day is not neatly partitioned into work and non-work.

  • People want both personal and work calendars on their devices like phones.
  • Corporate security rules get in the way.

Restart Time Matters

This morning, after a 6-7am meeting, my work laptop PC hung up. Restarting it highlights another performance issue.

The original hang was not bad, but annoying. The Nvidia nView Desktop Manager, that I use to change my screen settings - e.g. to go into and out of reduced resolution, so that the folks in Israel could see my slides - left a "turd" on my screen. A "just wait" box was thrown up, and stayed around for 15 minutes, after all Nvidia tool was closed down, after I left to do something else for a while. Past experience has shown that occasionally just waiting a few minutes leads to such turds being cleaned up - but not this time.

(I suspect that I could have killed rundll32.exe from the process (not task) manager, but I am always nervous about killing processes that I do not know exactly what they do. Especially sometrhing like rundll32.exe, that gets used by may facilities.)

I could have left this turd around and kept going. But it is annoying to have a small rectangular area on your screen that won't redraw. So I decided to restart my PC, in the hopes that (a) that would clean up the turd, and (b) I could go and have breakfast while waiting for the restart.

So, I hit restart. Waited a bit. Walked away.

After my beans and tomatos on toast (there, that proves I'm a Brit, even if my accent is more American than Canadian after 24 years in the US), I went back to check. I expected that I might have to type in my hard disk password (for PGP Full Disk Encryption).

But, surprise! Actually, no surprise, just disappointment. Windows' restart had hung, waiting for me to say "OK" to killing some application. There was a flurry of such kill dialog boxes, some with timeouts, but enough without timeouts that I had to sit and wait. The rundll32.exe that I suspect was used by Nvidia, that I suspect was causing the problem, was one of them.

OK, answer all of these dialog boxes. Now, surely, I can walk away...

Nope. Come back another 15 minutes later, to see a blank screen. Not dead - when I moved the mouse, and typed ctl-alt-del, suddenly things started proceeding to shutdown again. But, it certainly was hung waiting for something to be rejiggered or unblocked.

Finally, it reboots. Watch the reboot. Type in the PGP full disk encryption password.

What a loss! What a lost opportunity! If I could have overlapped the reboot with eating breakfast, I would have had half an hour more for work.

MORAL: even the time to resatrt matters. Automation, to allow a completely automatic reboot without having to type in passwords, or anticipation - having the reboot subsystem ask, in advance "Do you want to end all processes that aren't responsive", rather than waiting to ask me about them one by one. Automation and anticipation, even of something like the reboot process, would be a good thing.

At work we often say things like "Surely people don't care about the speed of rebooting after a Machine Check". Wrong! Maybe we don't care about is as *much* as we care about normal operation. But the performance (and automation) of anything we do a lot matters. And, on Wintel PCs, rebooting happens quite a lot.


There may be another moral here. I like the idea of microrebooting. Perhaps I couold microreboot the display manager, and/or otherwise tell the display manager that the non-responsive process's window should not be redrawn.